At Sawer4D, we take the privacy of our players seriously. This Privacy Policy explains precisely what personal data we collect, why we collect it, how it is used and stored, and what rights you hold as a data subject. We encourage you to read this document in full before registering an account.
A plain-language summary before you dive into the full policy text below.
Sawer4D does not sell, rent, or trade your personal information to any third party for commercial marketing purposes — ever. Your data is used only for the purposes described in this policy.
All data transmitted between your device and Sawer4D is protected by 256-bit TLS encryption. Stored personal data is encrypted at rest using industry-standard protocols.
You have the right to access, correct, and in applicable circumstances request deletion of your personal data. We respond to verified data subject requests within 30 days.
We collect only the personal data necessary to operate your account, process transactions, comply with our licensing obligations, and deliver support. No excess, no speculation.
We retain your data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and our licensing authority. Retention schedules are set out in Section 8.
In the unlikely event of a data breach that poses a risk to your rights, Sawer4D will notify affected players promptly, in accordance with our obligations under applicable data protection legislation.
This Privacy Policy ("Policy") is issued by Sawer4D ("Platform", "we", "us", "our") and applies to all personal data processed in connection with the operation of the Sawer4D website at https://sawer4d.lat and all associated products and services.
This Policy is intended for all current and prospective players of the Sawer4D platform, including individuals who browse the website without registering an account, as well as registered account holders who deposit, wager, or otherwise engage with the Platform's services.
We are committed to handling personal data in a manner that is lawful, fair, and transparent. This Policy describes how we collect and process personal data, the purposes for which it is used, the lawful bases on which processing is conducted, and the rights available to you as a data subject.
This Policy should be read alongside our Terms & Conditions, which govern the contractual relationship between you and the Platform, and our Responsible Gambling Policy.
In this Policy, the following terms carry the meanings set out below:
Sawer4D acts as the Data Controller for all personal data collected and processed through the Platform. As Data Controller, Sawer4D determines the purposes for which your data is collected and the means by which it is processed.
Our designated contact point for all data protection enquiries is our support team, reachable via live chat at https://sawer4d.lat or by email at the address provided in Section 16. For data subject rights requests and formal data protection complaints, we recommend contacting us in writing via email to ensure a traceable record of your request.
Sawer4D collects personal data from you directly (when you provide it to us) and automatically (through your use of the Platform). The categories of personal data we collect are summarised in the table below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad or passport number | Provided by you at registration or during KYC |
| Contact Data | Email address, phone number, residential address (including city: Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, etc.) | Provided by you at registration or account update |
| Financial Data | Payment method details (e-wallet account IDs, bank account numbers for FPX, DuitNow reference data), deposit and withdrawal history, transaction amounts in MYR | Provided by you or generated through Platform use |
| Verification Data | Copies of identification documents, proof of address, payment method screenshots submitted for KYC | Provided by you during KYC verification |
| Account Activity Data | Login history, game play records, bet history, bonus claims, session durations, responsible gambling settings | Generated automatically through Platform use |
| Technical Data | IP address, device type and model, browser type and version, operating system, screen resolution, time zone | Collected automatically when you access the Platform |
| Communication Data | Live chat transcripts, email correspondence, support ticket contents | Generated when you contact our support team |
| Cookie Data | Session tokens, preference settings, analytics identifiers | Collected automatically — see Section 10 |
All processing of personal data by Sawer4D is conducted on one or more of the following lawful bases:
Sawer4D uses the personal data we collect for the following clearly defined purposes:
We use your identity, contact, and financial data to create and maintain your Sawer4D account, to process your deposits and withdrawals via Malaysian payment methods (including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank), to authenticate your identity when you log in, and to deliver the gaming and betting services you have requested.
We are required under our gaming licence to verify the identity of all players prior to processing withdrawals, and to monitor transactions for signs of money laundering or other financial crime. Your identity documents, financial data, and transaction history are used for these mandatory compliance purposes.
We process your technical data, account activity data, and financial data to detect and prevent fraudulent activity, unauthorised account access, bonus abuse, and other conduct prohibited under our Terms & Conditions. Security monitoring is conducted continuously and is essential to protecting all players on the Platform.
Sawer4D has a legal and ethical obligation to monitor player behaviour for indicators of problem gambling. Your account activity data — including session duration, bet frequency, deposit patterns, and use of responsible gambling tools — is analysed to identify players who may be at risk, so that appropriate support or intervention measures can be taken.
Communication data from your interactions with our support team is stored and used to resolve your queries, to maintain a record of previous interactions for continuity, and to improve our support processes.
Anonymised and aggregated account activity and technical data is used to analyse Platform performance, identify popular game categories, optimise page load times, and improve the overall user experience for Malaysian players.
Where you have provided consent, we may send you promotional emails, notifications about new games, bonus offers, and Platform updates. You may withdraw this consent at any time by using the unsubscribe link in any marketing email, or by contacting our support team.
Sawer4D does not sell, trade, or otherwise transfer your personal data to third parties for commercial purposes. We may share your personal data only in the circumstances described below.
We engage carefully selected third-party service providers who process personal data on our behalf under strict data processing agreements. These providers include payment processing partners (supporting DuitNow, FPX, and e-wallet transactions), identity verification and KYC service providers, IT infrastructure and cloud hosting providers, and customer support tooling vendors. All service providers are contractually obligated to process personal data only in accordance with our instructions and this Policy.
We may disclose personal data to competent regulatory authorities, gaming regulators, financial intelligence units, or law enforcement agencies where disclosure is required by applicable law, court order, or regulatory direction. Such disclosures are made only to the extent strictly necessary to comply with the relevant legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of the Platform's business, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections being maintained by the successor entity.
In circumstances not covered above, we will only share your personal data with third parties where you have given your explicit consent to such sharing.
Sawer4D retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and our licensing authority. The following retention periods apply as general guidelines:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years post-closure | Licensing obligation and legal compliance |
| KYC Verification Documents | Duration of account + 5 years post-closure | AML regulatory requirement |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligation |
| Game Play and Bet History | Duration of account + 2 years post-closure | Legitimate interests and dispute resolution |
| Support Communication Records | 3 years from last interaction | Legitimate interests |
| Technical and Log Data | 12 months from collection | Security and fraud prevention |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent record-keeping obligation |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.
Sawer4D implements a comprehensive range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include but are not limited to:
While we maintain robust security infrastructure, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
Sawer4D uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us deliver a functional, personalised, and secure experience.
You may configure your browser to refuse or delete cookies at any time. However, please note that disabling strictly necessary cookies will impair your ability to use the Platform. Instructions for managing cookies are available in the help documentation of most modern browsers.
Sawer4D does not use third-party advertising cookies or share cookie data with advertising networks.
Sawer4D may transfer personal data to service providers located outside Malaysia in connection with the delivery of Platform services, including cloud infrastructure, identity verification processing, and gaming software operations. Where personal data is transferred internationally, Sawer4D ensures that appropriate safeguards are in place to protect the data to a standard equivalent to that required under applicable data protection law.
These safeguards may include contractual clauses approved by relevant data protection authorities, or transfers to jurisdictions that provide an adequate level of data protection. Details of international transfer arrangements are available upon request by contacting our support team.
As a data subject, you hold the following rights with respect to your personal data held by Sawer4D. To exercise any of these rights, please contact us using the details provided in Section 16.
Request a copy of the personal data we hold about you, along with information about how it is used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data we hold about you. You may also update basic account information directly via your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations set out in Section 8.
Request that we restrict processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or object to our processing on legitimate interest grounds.
Request that we provide your personal data in a structured, machine-readable format, or transfer it directly to another controller, where technically feasible and legally permissible.
Object to processing of your personal data based on our legitimate interests, including direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
We will respond to all verified data subject rights requests within 30 calendar days. In cases of complexity or volume, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. We do not charge a fee for exercising your data rights, except in cases of manifestly unfounded or excessive requests.
Sawer4D is strictly a platform for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. The Platform employs age verification as part of the KYC process to enforce this requirement.
If Sawer4D becomes aware that personal data has been collected from an individual under the age of 21 — whether through a false declaration at registration or any other means — we will immediately suspend the relevant account, delete all associated personal data to the extent not required by law, and return any funds present in the account balance via the original payment method.
Parents or guardians who believe a minor may have registered an account on the Platform are encouraged to contact our support team immediately so that the account can be investigated and closed.
The Sawer4D Platform does not contain links to third-party websites for commercial or promotional purposes. Where references to external services appear in informational context — such as the mention of payment providers including Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, or DuitNow — Sawer4D is not responsible for the privacy practices of those third-party services. Players who access third-party platforms independently should review the privacy policies of those services directly.
Sawer4D reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, business practices, or Platform functionality. The current version of this Policy is always accessible at https://sawer4d.lat/privacy-policy.
Where we make material changes to this Policy that significantly affect how we process your personal data, we will notify you by email (to the address registered on your account) and/or by a prominent notice on the Platform, at least 14 days before the changes take effect. Your continued use of the Platform after the effective date of any updated Policy constitutes your acknowledgement of the changes.
For all privacy-related enquiries, data subject rights requests, or complaints regarding the handling of your personal data, please contact Sawer4D through the following channels:
We take all privacy complaints seriously and aim to resolve them promptly. Our team will acknowledge receipt of your complaint within 5 business days and provide a substantive response within 30 calendar days.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority or regulatory body in your jurisdiction.
These documents work alongside this Privacy Policy to define your full relationship with Sawer4D.
Full platform rules, account terms, bonus conditions, and player obligations.
Read TermsDeposit limits, self-exclusion tools, cooling-off periods, and support resources.
Read PolicyWe protect your information the same way we protect your winnings — with industry-leading security, clear policies, and zero tolerance for misuse. Ready to play with confidence?